Jun 27, 2022
In General Discussions
Nobody likes to get bad reviews. What's even worse is when a former employee writes a bad review about your business. This violates the Conflict of Interest Guideline of Google's Banner Design User Contributed Content Policy. GMB Review Conflict of Interest If you receive a negative review from a former employee, you can report the review by logging into your GMB dashboard, clicking on the review and the three dots on the right side. Advertising Continue reading below You will have Banner Design the option to flag the review as inappropriate. Report an inappropriate review on GMB If the review is not deleted, you can contact Google My Business support. As a business owner, you must prove that the person worked for you. However, Google cannot accept any personal information from you, such as HR documents, work history, ID badge copy, etc. You need to be able to present Google with public social proof that the person Banner Design was working for you. Advertising Continue reading below When contacting GMB support, provide them with a link to your GMB dashboard and the name of the reviewer. Explain that they worked for you and provide them with screenshots of public proof of that. You can use a LinkedIn profile screenshot that shows Banner Design they worked at your company or a social media post where they mention their job or being fired. 4. How do I regain ownership of my Google My Business listing? It is common for a business owner to forget their GMB login details and it is also possible for someone other than a business owner to Banner Design claim a business's GMB listing. So how do you regain ownership of your business listing if someone else has claimed it? First, visit Click Manage Now . Note : If you have other GMB listings, you will need to login using your GMB login credentials. Manage your GMB listing Once logged in, you will see all of the GMB properties you manage. Advertising Continue reading below If you want to add another location, click Add location : Add a GMB location If you don't already have Google My Business listings Banner Design in your account, you start typing the name of the business you own or need to get admin rights. Once you find the list, you may have a few options. Get GMB ownership If the listing is already claimed, you will see a partial email that was used to claim the listing. Advertising Continue reading below If you forgot the email address you used to claim your business's GMB profile, we hope this jogs your memory. You Banner Design can then log in to GMB using this email address to start managing the Google My Business listing.